All American AC Heating & Refrigeration LLC

To the person representing your company who pulled out in front of me on 20th st causing me to slam on my breaks just now and everything on my seats fly on my car floor, including my kids dinner, shame on you. Shows the integrity you have and how you choose to represent this business. My daughter screamed out loud. Think twice next time especially in a work vehicle. Shame on you 😔

Owner reply: I am so sorry for this and it will be addressed. Unfortunately, we own several vehicles/bill boards if you will, whoever did this knows it. I do apologize again. I am out of town but will be back Thursday. I appreciate you reaching out to me. I wish you had reported to the police tho, these reviews really hurt my business, but I understand. Ty

My AC went out late into the afternoon on one of the hottest, most humid days we’ve had in Cleveland this year. First off, let me say the owners Tommy and Teresa are the best. I called and Teresa answered right away. She was kind and reassured me my AC would be fixed that very same day. Within just a couple short hours Tommy showed up at my door. He looked over the whole system, explained exactly what was wrong in an easy way for me to understand, but ended up having to run back out for a part. A big storm rolled through after he left so I figured he’d just reschedule for the next day.. But no! He came back that same evening to finish the job and did so efficiently. The level of care and effort by this business was just unbelievable. In the heat like we've had, they could’ve easily pushed me to buy a new unit, but instead they fixed what I had, gave me tips to keep it running longer, and treated me with complete honesty and care. I can’t say enough about this company. Tommy and Teresa truly care about their customers, and it shows. Don’t waste your time calling around, this is hands down the best heating and AC company in Cleveland.

Owner reply: Ty for kindly sharing, as you know, reviews matter🙂

All American was dispatched to my home under my home warranty for a non-working AC. The dispatch was supposed to be priority but my HW company did not mark it as priority. One call to All American and they had 2 techs at my house at 7pm. After replacing the capacitor, discharging freon from it being overfilled previously, and reattaching the fan blade to the motor we were good as new. The owner called to follow up with me the next morning to make sure we were taken care of and will be following up in a few more days to decide if we need to replace the unit. The quick response, the care to follow up, and the efficient repairs blew me away. I'll be back for my replacement and maintenance!

Owner reply: Hi Carrie Bryson, thank you for your glowing 5-star rating! - All American Air Conditioning, Heating, and Refrigeration

Brian and they guys were amazing .They worked in the pouring rain to install my new a/c unit in 6 inch deep mud . They were very professional and friendly.thanks guys!

Owner reply: Hi Jennifer, Thank you so much for your kind words and for taking the time to leave such a positive review! We're thrilled to hear that Brian and the team were able to install your new A/C unit despite the challenging weather conditions. Your appreciation means a lot to us, and we're glad we could provide you with professional and friendly service. If you ever need anything else, don't hesitate to reach out. Thanks again! Best regards, All American Air Conditioning, Heating, and Refrigeration

My home warranty uses All American HVAC..and I found them to be pleasant and the service was great!

Owner reply: Ty for your kind remarks. We are a small business and your review matters